RETURNS & RESTOCKING FEE
At Retro Revival, we are seriously committed to quality control. We want you to be confident and happy with your selection as we realize your investment is significant. To our customers, this means we personally play test every mouthpiece to ensure they live up to our highest standards of performance. On occasion our production schedule may vary due to high demand and the time consuming nature of our hand crafting process. Depending on our inventory, a rare one to three week delay in delivery may take place. We Now Have a Return Policy, on the occasional instance that a customer feels they ordered the wrong Tip Opening or model or just want a Refund! This Return or Exchange has to be implemented within 3 Days buy the buyer and the Returned Mouthpiece has to be sent back to us at Retro-Revival in the same New Condition it was sent our as. We also will have to Charge you a Restocking Fee for this return.
"This new system will apply to the USA Buyers Only unless an International Buyer Uses USPS Express Airmail back to us in Los Angeles, CA and has to deal with their own VAT Customs charges and regulations" And the buyer has Contacted us within 48hrs. of receiving their Mouthpiece.
The "Super D" Restocking Fee is $ 100.00.
The "New Yorker" Restocking Fee is $ 75.00.
The "Shorty" Restocking Fee is $65.00.
When we get Back the Mouthpiece Retro-Revival will issue a Refund to you less the Restocking Fee.