Terms and Conditions
At Retro Revival we are seriously committed to quality control, personally performance testing every mouthpiece. Our passion for excellence in play-ability, articulation and tone must meet our highest professional standards. Please note, occasionally our inventory may vary due to high demand and we will inform customer of estimated delivery upon ordering.
Revised Return Policy : We will consider a one time exchange to accommodate a change in tip opening and/or model.
Customer has 3 days to implement exchange upon receiving mouthpiece. Returned mouthpiece must be returned in brand new condition. Retro Revival will charge a restocking fee for tip exchange, model change, or return.
"Super D" Restocking Fee - $100.00.
"New Yorker" Restocking Fee - $75.00.
"Shorty" Restocking Fee - $65.00.
When we receive the returned mouthpiece Retro Revival will issue a refund less the restocking fee.
Due to Customs and Shipping logistics our Exchange -Return policy will be exclusive to USA buyers. In rare circumstances, International Buyers may contact Retro Revival to arrange exchange or return (Customer must agree to use USPS Express Airmail, VAT Customs charges and regulations will be the customers responsibility. Buyer has Contacted us within 48hrs. of receiving their Mouthpiece and agree to all terms.