TAKE 20% OFF ON ALL MOUTHPIECES!!!!! ENTER -- CODE: REPLICA2468 -- SHIPPING TIMES MAY VARY DUE TO HIGH DEMAND On SOME OF OUR MODELS!
TAKE 20% OFF ON ALL MOUTHPIECES!!!!! ENTER -- CODE: REPLICA2468 -- SHIPPING TIMES MAY VARY DUE TO HIGH DEMAND On SOME OF OUR MODELS!
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Exchange Policy - Contact Us

All Sales are Final, but it many instances we are more than willing to help each customer achieve their playing budget goals. Refunds are possible as well. 

1. Tip Size Exchanges or Model Exchanges can be made if buyer contacts us within 48 hours of receiving their mouthpiece and explains their situation to us, then we can figure an easy solution from that point On. For International orders the same but ofcourse return shipping to the USA takes more time.

2. Our mouthpieces are custom milled and hand finished, in small batches, they take time to produce, and they are quite expensive when adding 24K Gold or Silver or Rhodium plating!

3. If you decide to either swap your model or to do a tip size exchange, RR must receive your mouthpiece within 4 working days. If your mouthpiece comes back to us in anything other than looking 100% Brand New and sellable, we will have to add a restocking charge of $ 75.00.

      
Please contact Joel (818) 835-4951 via Google Voice Mail or eMail  us at info@retro-revival.com

RR Limited Warranty: All items guaranteed for finish wear for 12 months from the date of purchase in the rare event of undue or excessive deterioration.